1. Introduction
TextSight.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content detection service.
Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Payment Information: Credit card details and billing address (processed securely by Stripe)
- Content: Text, documents, and files you submit for analysis
- Communications: Messages you send to our support team
2.2 Information Collected Automatically
- Usage Data: How you interact with our Service, features used, and time spent
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Cookies: Small data files stored on your device (see Section 7)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI detection services
- Process your transactions and manage your subscription
- Send you service-related communications (receipts, updates, security alerts)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
4. Content You Submit
Important: We take special care with the content you submit for analysis.
- Your content is processed only to provide the AI detection service
- We do NOT use your content to train our AI models
- We do NOT sell or share your content with third parties
- Content is automatically deleted from our servers within 30 days
- You can request immediate deletion of your content at any time
5. Data Sharing and Disclosure
We may share your information with:
5.1 Service Providers
- Stripe: Payment processing (they receive payment information only)
- SendGrid: Email delivery services
- Railway/Vercel: Cloud hosting infrastructure
- OpenAI: AI processing (content sent for analysis only)
5.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or property.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (HTTPS/TLS) and at rest
- Secure password hashing (bcrypt)
- Regular security audits and updates
- Access controls and authentication
- Secure data centers with physical security
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for the Service to function (authentication, security)
- Analytics Cookies: Help us understand how you use our Service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
8. Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@textsightai.com.
9. Data Retention
We retain your data for as long as necessary to provide the Service and fulfill the purposes described in this policy:
- Account Data: Retained while your account is active, deleted upon account deletion
- Content: Automatically deleted within 30 days of analysis
- Payment Records: Retained for 7 years for tax and legal compliance
- Usage Logs: Retained for 90 days for security and analytics
10. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with our service providers
11. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending an email notification for material changes
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: