The rules for using TextSight. Written to be readable, not to trap you. If anything is unclear, ask.
Welcome. These Terms ("Terms") are a contract between you and Lacewing Technologies ("we", "us", "TextSight"). By using TextSight — the web app, browser extensions, mobile apps, or API — you agree to these Terms. If you don't agree, don't use it.
You should also read our Privacy Policy and Content Handling Policy. Together with these Terms, they're the whole deal.
You must be at least 13 years old (16 in the EU) to use TextSight. If you're under 18, you need parental consent. If you're using TextSight on behalf of a company, you confirm you have authority to bind that company to these Terms.
You're responsible for keeping your password secret and for everything that happens under your account. Tell us right away if you suspect unauthorized use: security@textsight.ai.
Multiple accounts to dodge our quotas isn't allowed. Teams should use Business or Enterprise plans.
You agree NOT to:
The free plan is free forever. We may change its limits with 30 days' notice. We do our best not to.
Paid plans renew automatically each billing cycle until you cancel. Prices in USD; converted at your card's rate. Taxes added at checkout where applicable.
Cancel within 7 days of any paid charge for a full refund — no questions, no forms beyond a one-click cancel. After that, we pro-rate unused months back to your card.
We'll give you 60 days' notice before raising your plan's price. You can cancel before the new price takes effect.
Student discount (.edu Pro at $13.99/mo) requires a verified .edu email and renews as long as the email stays active. Yearly billing saves ~20%; we pre-collect for 12 months. If you cancel mid-year, we refund unused months.
TextSight, its name, logo, source code, design, the detection models, and our marketing copy are ours (or our licensors'). You don't get rights to any of those just by using TextSight.
Your account info is yours. The text you submit is yours. The output we generate (rewrites, scores, reports) is yours to use however you want — including commercially.
You keep all rights to text you submit. By using TextSight, you grant us a license narrowly limited to: processing your text to return a result, displaying it back to you, and (if you opt in) storing it for your scan history.
We do not use your text to train models. We do not share it with anyone. Full content handling →
API access is included with Business and Enterprise plans. Don't share your API keys publicly (e.g. in client-side JS). We may rate-limit, suspend, or revoke API keys involved in abuse.
If you build something on top of TextSight, we'd love to hear about it. Branded integrations get a free Enterprise account — talk to us.
We aim for 99.9% monthly uptime. Enterprise customers get a contractual 99.95% SLA with service credits for breaches. Planned maintenance is announced 72 hours in advance on status.textsight.ai.
To the maximum extent permitted by law, TextSight is provided "AS IS" without warranty of any kind, express or implied.
To the maximum extent permitted by law, our total liability for any claim related to TextSight is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, consequential, or punitive damages.
None of the above limits liability for fraud, gross negligence, willful misconduct, or anything that can't be excluded under applicable consumer law.
You can cancel any time. We can suspend or terminate your account if you breach these Terms (with notice when possible). On termination, we delete your account data within 30 days — except billing records we're legally required to keep.
We may update these Terms. Material changes get 30 days' notice by email. Continued use after a change counts as acceptance. Past versions are archived here.
These Terms are governed by the laws of India. Disputes go to the courts of Maharashtra, India.
Before going to court, we ask you to email legal@textsight.ai — we resolve almost everything in a single email exchange.