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Service status.

How to check whether TextSight is operating normally, and how to reach us if something isn't working for you.

Last updated June 2026 Operator Lacewing Technologies Contact privacy@textsight.ai

Current status

Systems operational. If you're experiencing a problem that isn't reflected here, please report it using the options below — your report helps us catch issues quickly.

Incidents & maintenance

If there's a significant outage or planned maintenance, we'll communicate it through our support channel and respond to affected users. For real-time help during an issue, the fastest route is the in-app chat or email below.

Report a problem

In-app chat — use the chat widget on any page.
Email — hello@textsight.ai with what you were doing and any error message.
Security issues — security@textsight.ai (see our Security page).

Contact

General support — contact us